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Revisiting Data Quality Resources
These are the notes and recording from the 2020 Virtual KM Users Group Revisiting Data Quality session.
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These are the notes and recording from the 2020 Virtual KM Users Group Revisiting Data Quality session.
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These are the notes and recording from the 2020 Virtual KM Users Group Engagement Tracking and Scoring session.
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This resource includes the agenda, notes, and recording from the 2022 KM Virtual Users Group session Engagement Data: Beyond Transaction.
Blog
As we reflect on the events that have captured the nation’s attention the past couple of weeks, the Forum will continue to speak up and speak out about the current affairs of this country and the injustices that have continued to take place, many times at the expense of African American lives.
Blog
Last week I watched with sadness, anger and disgust a video showing the senseless and coldhearted killing of George Floyd at the hands of a white Minneapolis police officer, while three other police officers stood by and did nothing to stop him.
Event
Join your peers at philanthropy-serving organizations who serve in member services roles for a round-robin call to share your latest successes, tackle problems, and provide insight.
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This resources includes recordings from the KM Collaborative's February 16, 2022 and March 2, 2022 Office Hours calls focused on Membership Metrics in Salesforce.
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In this website how-to video, we review how to use the member directory to find out more about Forum members. Forum members have access to the full directory including organization and contact details so don't forget to log in.
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2023 KM Users Group session: Management Tools and Practices. While much of our knowledge management work is technical, without great interpersonal practices and project management tools in our toolboxes, the technical work can’t move forward. In this session, we heard from KM Partners who shared their candid experiences about implementing tools and practices at their PSOs.
Event
We will continue the lively conversation about onboarding processes on the Membership Peer Community listserv for the first 30 minutes of the meeting followed by break-out discussions.
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