Some KM Partners may require hands-on assistance in areas such as data migration, configuration, custom training, launch assistance, etc., which are classified as Consulting Services. The Forum staff provides these services for an hourly fee*, exclusive of work performed by the KM Collaborative vendors at an hourly rate structure outlined below. Consulting Services projects estimated for 5 hours or less do not require a signed contract with a KM Partner; while not requiring a signed agreement, these hours are still billable.
Any Consulting Services request requires a minimum of two weeks' advance notice, preferably longer. We will try to accommodate rushed requests but cannot guarantee it. Consultations with the Forum staff are non-billable and encouraged
